FAQ - Frequently Asked Questions

The Del Rey Quality Hotel has a swimming pool on the terrace, normal and heated (when the temperature is below 20 degrees), with a panoramic view and open at night.

Our breakfast has special hours, and can be served from 3 am in the morning, in addition to regular hours, from 6 to 10 am.

The Del Rey also offers an iron for the convenience of our customers, an ATM, a water fountain, as well as a crib and a baby bathtub for use during your stay at the hotel.

Del Rey also maintains a bath chair and wheelchair for adults, for use at the hotel in case of need. All the services mentioned above are free.

At an extra cost, the coffee machine and massage chairs are maintained.

The Del Rey Quality Hotel is located in the center of the city of Foz do Iguaçu, in Paraná. With more than 35 years of history, it maintains 91 very modern and comfortable apartments, undergoing constant renovations. 

It has room options for up to four people, in addition to cribs, in case of need. 

It has electronic keys and spacious elevators, as well as a full breakfast with homemade bread, seasonal fruits, cold cuts, sweets and other delicacies, which can be served at special hours, in the early hours. 

Hotel Del Rey has early check-in and late check-in services, which we will explain shortly, keeping free use of irons, hairdryers and scales to weigh bags before boarding.

Check-in takes place from 2 pm, but the Del Rey Quality Hotel still maintains the option of doing it earlier, if necessary, which is the Early Check-in.

Check-out must be carried out at 11 am, with tolerance until noon. Remembering that after this time there is an option to pay only proportional to your need.

The hotel does not work with reservations paid at check-in, only with a guarantee at the time of booking. The deadline for payment is up to 3 days after the reservation is made. If the time without the guarantee is exhausted, the reservation will be canceled without prior notice.

For refundable reservations, the amount of the first night will be charged at the time of booking as a guarantee, and can be changed or canceled up to 3 business days before arrival.

For non-refundable bookings, the full amount will be charged at the time of booking and cannot be canceled or changed. In case of non-attendance, the amount will not be refunded.

Early check-in is the authorization by the hotel for the guest to check in early. 

With the concern to better serve its customers, with maximum comfort and flexibility, in case of arrival at the hotel earlier than the check-in time, the customer can leave the luggage in the hotel's locker while enjoying the pool and other out-of-room facilities.

Hotel Del Rey also offers the option of an extra breakfast at a special cost, even on the day of arrival, when the rate starts after lunch time.

That way, you and other Del Rey Hotel customers who wish can also use the pool and leisure area while waiting for the apartment to be released.

Yes, Hotel Del Rey has a special Late check-out scheme. If you want to check out, staying only part-time at the hotel, a special fee will be charged. Thus, it is possible to enjoy greater comfort with your family and rest before taking the flight, without having to pay a new daily rate.

The charge calculation is made proportionally in relation to the time you need, which can be 1 hour, 3 hours and the time you determine. This service becomes a more affordable cost for the hotel customer.

Yes, Hotel Del Rey also has this service. With the concern to better serve its customers, about paying for the extra weight of luggage with the airlines, the hotel was concerned and today offers a scale at the reception to weigh your suitcase. 

The weighing service is simple and done with all practicality, at the hotel reception, without you having to be surprised when you arrive at the airport.

Thinking about every moment of your experience, the Del Rey Quality Hotel serves a full and special breakfast, every day from 3 am to 10 am in a cozy and spacious setting. 

It is exclusively prepared for a great stay, by a team that is proud to offer a humanized service that is very close to the guests. 

The buffet is served following safety and hygiene protocols, with great comfort, from 6 am to 10 am. With special hours from 3 am for those who request it at reception until 11 pm the night before.

For those who need to catch earlier flights or even the road, at a different time, just schedule breakfast at reception and it will be served at the buffet, especially for you and your companions, from 3 am.

The coffee period from 3 am to 10 am seeks to serve those who take a flight during the early morning period. It must be requested by 23:00 the day before. The Del Rey Quality Hotel is the only hotel in Foz do Iguaçu to offer breakfast at this time.

Hotel Del Rey has a single, double (couple), triple or quadruple apartment, all with a box bed. There is also the option of placing a crib for babies in the room when needed. All rooms have digital safes.

Yes, Del Rey Hotel maintains digital safes in the apartments, to guarantee the safety of its guests, as well as electronic locks in all rooms.

Hotel Del Rey underwent a certification process with the Ministry of Tourism and Embratur (Brazilian Agency for International Tourism Promotion) as a hotel that meets the criteria of a 3 star hotel. Among the criteria are the size of the apartments, comfort, breakfast and leisure area. 

Hotel Del Rey maintains, in addition to the criteria, a 24-hour reception, swimming pool, games room and hearty breakfast, at special hours, including the early hours. 

The hotel maintains spacious apartments, which are between the measure of the category of a 3 star hotel and a 4 star hotel.